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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Rajcok

January 30, 2026

5  out of  5
rating by Nicole Rajcok
"Amazing staff! They are efficient, calls are returned within 24 to 48 hours. Highly recommended"
We responded:
"Nicole, thank you for your wonderful review of State Farm Agent Lori Kennedy’s Team! Nicole, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lori Kennedy’s Team! "
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Adoniuos Drégon

January 30, 2026

5  out of  5
rating by Adoniuos Drégon
"Lori wrote life policies for my 4 kids. She is amazing, extremely knowledgeable! The Who staff was helpful. Made the right choice in choosing Lori Kennedy As my agent!!! TTHANK UOU"
We responded:
"Adoniuos, thank you for your wonderful review of State Farm Agent Lori Kennedy’s Team! Adoniuos, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lori Kennedy’s Team! "
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Glen Holbert

January 30, 2026

5  out of  5
rating by Glen Holbert
"Lori has been my car insurance agent for 12 years, I have always been very happy with our insurance. Recently when my home owners insurance went sky high, ( different insurance company) I called Lori and she found me home owners insurance for a third of the cost. All I can say is thank you to Lori and her team. I highly recommend them."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Kennedy’s Team. "
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Rob Reyes

January 29, 2026

5  out of  5
rating by Rob Reyes
"Experience and Staff are So Nice."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Sebring to know that you had such a wonderful experience with us here on State Farm Agent Lori Kennedy’s Team. Thank you so much for the 5-stars, Rob! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lori Kennedy’s Team anytime. "
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Stanley Swanson

January 27, 2026

1  out of  5
rating by Stanley Swanson
"Absolutely NO one answers the phone no matter what time of the day.if you ever need assistance or have any questions about your insurance, It’s better to go with a reliable agent rather than Lori"
We responded:
"Mr. Swanson, Thank you for taking the time to leave a review. We take all feedback seriously and strive to provide excellent service to every individual. However, after reviewing our records, we could not find any indication of prior contact from you via phone, email, or an in-person visit. Nor an account in your name with any prior contact requests. If you have any concerns or issues you would like to discuss, please feel free to reach out to our office directly at 863-385-2505. We would appreciate the opportunity to assist you and address any questions you may have."
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Mo Ni

April 12, 2024

1  out of  5
rating by Mo Ni
"Worst customer service. They never return your call because they are always so busy. Stay away from this place."
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Josue Rivera

March 22, 2024

1  out of  5
rating by Josue Rivera
"Worst customer service, not trying to help you at all definitely don’t recommend No se lo recomiendo a nadie su servicio al cliente es bien malo , no tratan de ayudarte para nada"
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Misty Tull

January 10, 2024

5  out of  5
rating by Misty Tull
"Tiffanie is amazing!! She knows what she’s talking about, and is always able to help me when I need it!! Amazing lady!!"
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Teresa James

December 22, 2023

5  out of  5
rating by Teresa James
"Lovely offices with lots of parking. Service is great!"
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Christy Miller

July 21, 2023

5  out of  5
rating by Christy Miller
"Wonderful people. Work with you. State farm is wonderful Inc too"
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Michael Sullivan

May 18, 2023

1  out of  5
rating by Michael Sullivan
"This is the WORST STATE FARM AGENT EVER. There is no service, this agent has never contacted me since 2003. You are wasting u r time here! Also STATE FARM fights you when u have a claim and after 3 hurricane claims they fight u as though u r an enemy. Lori Kennedy’s office is an embarrassment."
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Mike Parry

March 6, 2023

5  out of  5
rating by Mike Parry
"Great people"
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George Kennedy

November 15, 2022

5  out of  5
rating by George Kennedy
"Shout out to Tracy! She is my go to when ever I have questions about insurance in the State of Florida!"
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Taylor Tillman

October 25, 2022

5  out of  5
rating by Taylor Tillman
"Always fast and great service. Easy to get a hold of for handling adjustments. Been a client here for years."
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Leslie Odierno

October 12, 2022

5  out of  5
rating by Leslie Odierno
"Good honest people trying to get you a good rate. We have had state farm over 50 years"
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Hawk Eyes On The Wall Watchman For Christ

May 26, 2022

5  out of  5
rating by Hawk Eyes On The Wall Watchman For Christ
"I love them great service always polite and helpful on the phone and always felt like the need ive had was always addressed I've never hung up or left feeling like unsatisfied,they also have an app to make your payments easier and it's easy to use. 😁"
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Sonia Acevedo

May 11, 2022

5  out of  5
rating by Sonia Acevedo
"Me gustó mucho como tratan a las personas, muy amables y explican todo. No tuve ninguna duda sobre mi seguro de casa. Gracias."
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mg123

February 24, 2022

5  out of  5
rating by mg123
"Needed to reduce Home Insurance and also bundle our autos for a reduced rate. We worked with Tracy and it was a very positive experience. She answered MANY questions, explained in detail what was covered/and not covered and we are very satisfied with the final outcome. (We also saved a lot of $$ from our previous insurer) Please visit Tracy if you are insurance shopping. You will be glad you did."
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Sabine Kays

February 23, 2022

5  out of  5
rating by Sabine Kays
"We moved here from Oklahoma didn't know anyone in this area. I had been talking to Tracy and I have to say she is amazing, she made us settling in this area so much better , Tracy has gone way above and beyond helping us. I' like to say way to go having an employee like Tracy."
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Gary Stevenson

January 6, 2022

5  out of  5
rating by Gary Stevenson
"Lori is very knowledgeable in her trade and quite Pleasant to talk with, she listens ."
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Carol Deforest

July 13, 2021

5  out of  5
rating by Carol Deforest
"Very helpful agent, nice to have in person assistance."
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Steve Mullins

May 5, 2021

5  out of  5
rating by Steve Mullins
"Great professional and friendly staff"
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SH

April 30, 2021

1  out of  5
rating by SH
"Tried multiple times to reach office. No reply. Had to call main customer service number to complete change. Paid to fax documents for fear of request not being taken care of. Having worked for 3 State Farm agents in the past, great customer service was always most important. These standards are what has always set State Farm apart from other insurance companies. Very disappointed."
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D W

April 18, 2021

5  out of  5
rating by D W
"Very responsive under the most adverse conditions, in addition to covid 19 restrictions. Thank you!"
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Ingra Gardner

April 7, 2021

1  out of  5
rating by Ingra Gardner
"I have been a State Farm customer for over 25 years. I transferred to this agent and would call for information or assistance, be told I would receive a call back, and never did. It was not until I told the receprionist that I wanted to know the process to transfer my insurance that I spoke with the agent, Lori Kennedy. One of the worst exchanges I have ever had. I have never felt so unappreciated. She simply did not appear to care."